Refund policy

At ByDefinition, each item is made with care and attention to detail. Because of the nature of our products, we do not accept returns or offer refunds.

If you experience an issue with your order, please don’t hesitate to reach out to us directly. Our team is committed to resolving concerns on a case-by-case basis and ensuring you have a positive experience with ByDefinition.

For assistance, please contact us via our contact page on our website or email us at shop@bydefinition.life